Frequently Asked Questions
Find answers to common questions about our products, ordering process, and services.
What is your minimum order quantity?
Most of our standard products have no minimum order requirement. However, for custom products with logos or special colors, we typically require a minimum order of 50-100 pieces depending on the item.
Do you offer bulk pricing discounts?
Yes! We offer tiered pricing discounts for larger orders. Discounts typically start at 10% for orders over $500, 15% for orders over $1,000, and 20% for orders over $2,500. Contact us for custom bulk pricing on larger orders.
How do I place a custom order?
Simply contact us with your requirements including logo files, preferred colors, and quantity needed. We'll provide a custom quote within 24 hours and guide you through the entire process from design to delivery.
How long does shipping take?
Standard products typically ship within 1-3 business days. Custom orders usually take 2-3 weeks for production plus shipping time. Rush orders may be available for an additional fee.
Do you ship nationwide?
Yes, we ship to all 50 states. We use reliable carriers including UPS, FedEx, and USPS. Free shipping is available on orders over $150.
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email. You can track your package directly on our website or the carrier's website.
Still Have Questions?
Our team is here to help with any specific questions about products or custom orders.
